Straight answers before you decide
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20 questions
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The answers, in five topics
The free website build
Is the website build really free?
Yes. We design and build your website on Wix at no cost to you. Extra pages, a blog or customisation are optional paid upgrades, only if you want them.
Who pays for the hosting?
You do, straight to Wix, not to us. Your website runs on Wix, and Wix keeps it online.
Can I keep my domain name?
Yes. If you already have a domain name, we connect it to your new Wix website.
What do you need from me?
A short enquiry and one call by phone or video about your business, your services and your area. Photos and a logo help if you have them.
The free gap analysis and plan
What does the gap analysis check?
Where you stand against the top businesses nearby: your Google reviews, how often you are seen on Google Maps, your search rankings, ads, how well your website turns visits into enquiries, and how fast enquiries are answered.
Is the plan free?
Yes. The gap analysis and the proposed 12-month plan are free, and you see them before you decide anything.
Is the 12-month plan a contract?
No. It is a proposed plan you read and talk through with us. Nothing starts until you say yes.
Are the plan's numbers guaranteed?
No. The enquiries in your plan are estimates, month by month. You see what actually comes in, and where each enquiry came from.
Working with us
Do we ever need to meet in person?
No. We work with you by phone, video and email, so where you are doesn't matter.
How do you reply to my enquiry?
By email, to agree a time for a call that suits you, by phone or video.
Do you work with businesses outside Australia?
We are based in Australia and work remotely. Businesses outside Australia are welcome to enquire too.
Who do I talk to about my plan?
Our team, by phone, video and email, whenever you want to talk about your plan and your marketing.
The marketing
What is local SEO?
The work that gets you seen on Google Maps and in "near me" searches across your area: your Google Business Profile, your rankings and your listings kept the same everywhere.
Do you run Google Ads?
Yes. We write and tune your Google Ads for searches that bring people ready to hire, and you see every enquiry they bring.
What is AI marketing automation?
Your AI receptionist answers calls and messages day and night, follows up enquiries and books them into your week. It also asks every customer for a review at the right moment.
Who answers my customers?
Your AI receptionist, for your business. Nobody on our team talks to your customers; our team works with you, the owner.
Do you guarantee rankings or AI answers?
No. Nobody can honestly promise a ranking or a place in AI answers. We do the work and track how often you are found.
Costs and contracts
How much does it cost?
Your proposed plan shows what each service costs before you decide anything. You choose how many enquiries you want.
How is the budget split?
Your plan shows where the budget would go, in shares across the services, based on your own gaps.
Is there a lock-in contract?
No. There is no long-term contract, and you can cancel any time.
Your free website build, when you're ready
Send your enquiry and we'll email you to agree a time to talk, by phone or video.
The build is free. You pay Wix directly for hosting. You decide after we talk.
Prefer to write? Email us at support@sparkbridgemedia.com, or use the contact page.